Reviews
We are proud to share what our clients have to say about the quality of service they receive from Graves Fireplaces for all their fireplace needs!
Very happy we went with this business to purchase and install our wood burning stove. Dwayne was our go to guy, he handled everything and took us through the whole process with ease. The ladies up front were also very helpful and friendly. Even our install guys showed up when they said they were going to and got the job done with a smile. I would highly recommend to anyone!
— Crystalline C.
Wonderful experience! Tyler and team were amazing. Incredibly knowledgeable, thorough and patient. Each of them took pride in their job which goes a long way. Looking forward to having them back to install our chimney cap. Superstar team!!! Thank each of you very much!
— Ashley H.
Very satisfied with our service call for our gas fireplace. The tech was communicative about his ETA, professional and thorough. He took the time to explain the issues and was very efficient. Highly recommend this company and will call on them again when needed.
— Carol F.
This place is a one stop shop for fireplaces!! You need it they can order, ship, or install!! Morgan and Scott are so nice and very helpful!! 10 stars!
— Mackie H.
Very happy we went with this business to purchase and install our wood burning stove. Dwayne was our go to guy, he handled everything and took us through the whole process with ease. The ladies up front were also very helpful and friendly. Even our install guys showed up when they said they were going to and got the job done with a smile. I would highly recommend to anyone!
— Crystal U.
Graves Fireplaces helped me out so much in a very short time frame to replace my chimney cap that was all rusted. I was in the process of moving and forgot that was a required repair I had to make and so I called Graves to see if they could assist me to make and deliver a cap within 2 weeks and they did! They exceeded expectations on the delivery and installment of my cap and it looks very nice. Thank you so much Graves!!!!!
— Brendan M.
Exemplary service and install of a fireplace insert without harming the patina of the 30-year-old rock surround and mantle. This was like a moonshot of an accomplishment which was done with exact precision. I thank Dwayne Malone and the crew of professionals. I could not be more satisfied. I highly recommend them to anyone.
— Christopher C.
Professional staff with knowledgeable people to assist in the fireplace selections.
— Tom C.
Great place for all your fireplace needs. Staff extremely helpful.
— Tony F.
A great showroom with both gas and wood burning fireplace inserts.
— Lorie S.
Absolutely the best supply place around!
— Preston S.
